I recently took my first trip in a Zipcar. Right after signing up for the Boston-based car-sharing service at Altwheels, I won $100 of free driving on the Zipcar prize wheel, and decided to use it to visit a friend in Connecticut.
I reserved a Nissan Versa online, like a library book, and after my reservation time started, the car unlocked for my Zipcard, like a fob. The person who used the car before me left the tank on empty, so I had to figure out how to use their gas card to refuel at 6am. It was so cold! But it was pretty easy. I swiped the debit-like gas card, and since Zipcar pays for gas, there was no need to search for the cheapest price, I just went to the gas station near my apartment.
After not driving for 6 months, it was definitely weird stepping into a car I had never driven and traveling such a long distance, in steady rain. I had to mentally restrain myself from signaling with my arm when I wanted to turn, like I do on my bike!
I returned home, parked, and removed all my belongings, right before my reservation ended at midnight on a Friday. But as soon as I had locked the car, I heard hissing coming from the back right tire. I called Zipcar and spoke with a friendly woman who recorded the issue and said, “you’re all set!” I couldn’t imagine having to deal with changing a tire at midnight after a long day trip. Thank you, Zipcar!
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